🌿 RETURNS POLICY
RETURNS WINDOW
We offer a 14-day return policy from the date of delivery.
ELIGIBILITY FOR RETURNS
To qualify for a return:
Items must be unused
In original condition
In original packaging
Returns that do not meet these criteria may be declined.
UNDELIVERED / RETURNED PARCELS
If your order is returned due to:
Missed delivery
Rejected delivery
Incorrect delivery details
Your refund will be processed once the item has been received back.
Please note:
Original shipping costs will be deducted from your refund.
DAMAGED ITEMS
If your order arrives damaged:
Notify us within 24 hours of delivery
Provide photo/video evidence within 48 hours
This is required for us to process claims with our courier partners.
REFUNDS
Once your return is received and inspected:
You will receive email confirmation
Approved refunds will be processed to your original payment method
Processing time:
3–5 business days
NON-RETURNABLE ITEMS
We do not accept returns on:
Custom or bespoke arrangements
Gift cards
Items not in original condition
EXCHANGES
We only replace items if they are defective or damaged (subject to approval).
RETURNS ADDRESS
EverBloom Living
CONTACT US
For any questions regarding your order:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.