All orders are subject to availability and payment confirmation. We reserve the right to cancel or refuse any order
Prices may change without prior notice.
ORDER PROCESSING
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.
During high-demand periods, processing times may be slightly extended. We will notify you if there are any significant delays.
DELIVERY TIMES
Estimated delivery times:
Main cities: 2–4 business days
Outlying areas: 3–7 business days
Please note that delivery timelines are estimates and may vary depending on courier operations.
SHIPPING RATES
Shipping costs are calculated at checkout based on:
Delivery location
Order size and weight
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
ORDER TRACKING
Once your order has been dispatched, you will receive a confirmation email with a tracking number.
DELIVERY RESPONSIBILITY
Once your order has been handed to the courier:
EverBloom Living is not responsible for delivery delays
Risk of loss passes to the customer upon dispatch
INCORRECT DELIVERY DETAILS
Please ensure all delivery information is correct at checkout.
If incorrect details are provided:
We are not responsible for failed delivery
Additional shipping fees may apply for re-delivery
MISSED OR FAILED DELIVERIES
If delivery attempts fail and the parcel is returned to us:
Your order will be refunded once received back
Original shipping costs will be deducted
DAMAGED OR LOST PARCELS
If your order arrives damaged:
Notify us within 24 hours of delivery
Provide photo/video evidence within 48 hours
Contact: orders@everbloomliving.co.za
We will work with the courier to resolve the issue as quickly as possible.